What's New at Pledgix

You are looking at it! This page is the new home for every Pledgix release — new features, improvements, and fixes, all in one place.

Alongside it we launched the public Product Roadmap:

• See what is coming — everything under review, planned, and in progress, ranked by votes.
• Vote — sign in to the client portal and back the features that matter to your organization (Feedback & Roadmap in the account menu).
• Suggest ideas — anyone can propose a feature right from the roadmap page.
• Closed loop — when a requested feature ships, its roadmap card links straight to the announcement here.

Keep an eye on the megaphone icon in your portal navigation — it lights up whenever something new lands.

Organizations running on Donary can now connect it directly to Pledgix.

• Per-campaign connections — each campaign links its own Donary organization with its own credentials and a unique, secret webhook URL.
• Live donation ingestion — pledges, charges, and voids arrive as donations in real time, including split payments across campaigns.
• Safe by default — card charges land as pending verification and only count toward totals once confirmed; voids update the original donation automatically.
• Test Connection — a one-click probe on the campaign integrations card verifies your credentials before anything syncs.

Set it up from your campaign dashboard under Integrations → Donary.

Getting answers just got much faster:

• Help Center — dozens of step-by-step guides covering campaigns, donations, payouts, billing, and more, searchable at pledgix.com/help and inside the client portal.
• Support tickets — open a ticket from the portal Help page, attach screenshots, and keep the whole conversation in one thread. We target a first response within 48 hours.
• Multilingual — the Help Center follows your language preferences.

All platform legal documents were rebuilt as first-class pages with a sticky table of contents, print support, and clear version and effective dates:

• Terms & Conditions (v3.0)
• Privacy Policy (v3.0)
• Pledgix One Terms — new, dedicated terms for campaigns operated under the Pledgix Charitable Fund fiscal-sponsorship umbrella, with acceptance built into campaign onboarding.

• Scheduled sends — queue an SMS blast for later; campaign-side sends use the campaign time zone.
• Per-recipient delivery tracking — every message now records delivered or failed per recipient (previously only failures were logged), with progress updating live while a blast runs.
• Admin broadcast composer — staff can send global broadcasts and audit everything in one unified SMS log.
• Fixed — Hebrew text no longer corrupts in CSV exports, and team blasts appear correctly in the Individual Messages view.

Monthly giving is the backbone of sustainable fundraising, so we rebuilt the engine behind it:

• Scheduled charging — recurring pledges are charged on their schedule by a dedicated worker, with safe retries on failure.
• Accurate accounting — every installment ties back to its pledge, so campaign totals and donor histories always reconcile.
• Foundation for more — donor-facing recurring signup and management screens are on the roadmap.

• Instant loading — donations now page on the server, so campaigns with tens of thousands of donations open immediately.
• Better filters — filter by payment provider, matching pool, and more; analytics and payouts read the same fast queries.
• Refunds at a glance — a dedicated refunds KPI card keeps adjustments visible.
• Totals you can trust — a deep audit of donation-total calculations fixed eight edge-case bugs around currency conversion and edits.

Every donor- and client-facing surface is now fully translated into English, Hebrew, Russian, Spanish, and French:

• Campaign pages — language-prefixed URLs (like /he/your-campaign) with translated stories and correct right-to-left layout.
• Client portal — settings, financials, billing, and the campaign wizard, with correct plural forms per language.
• One language menu — a single language picker everywhere, and dates and numbers formatted per locale.